30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience
MEET OLIVIA & JAMES
Every piece in our collection is chosen by us personally, with one thing in mind: fit that actually works, in fabrics that hold up to real life.
What started as a small boutique on a quiet Charleston street has grown into a community of women across the country — and we're grateful every time you let us be part of your wardrobe.
Love,
Olivia & James 🤍
Frequently asked questions
Shop with confidence. Here's what our customers ask most.
Do you offer free shipping?
Yes — every order ships free across the U.S., every day, no minimum required. Once your order ships, you'll get a confirmation email with tracking.
What Is Your Return Policy?
Every order comes with a 30-day money-back guarantee. If something isn't quite right, email support@oliviajamesco.com within 30 days of delivery with your order number, and our team will walk you through the next steps.
What Payment Methods Do You Accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay, all through secure, encrypted checkout.
How Can I Track My Order?
You'll receive a shipping confirmation email with tracking as soon as your order is on its way, so you always know where it is.
Need To Update Your Order?
We start preparing orders quickly after they're placed. If you need to change a size, color, or shipping address, email support@oliviajamesco.com right away and we'll update it for you if your order hasn't shipped yet.
How Can I Reach Customer Support?
Have another question? Email us anytime at support@oliviajamesco.com and a member of our team will get back to you personally.
Free Shipping
Every order ships free across the U.S. — no minimums, no surprises. Just easy, reliable shipping, every time.
30-Day Return Guarantee
Not quite right? You have 30 days to send it back. We want you to feel confident in what you order, every time.
100% Secure Payment
Shop with confidence. Every order is processed through encrypted, trusted checkout — including Visa, PayPal, and Apple Pay.